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Feedback summary

glacidea has 34 positive feedback, 5 neutral feedback and 7 negative feedback, for an overall percentage of 73% positive feedback.

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Positive feedback from ssjvap on Sun, 12 Apr 2015 22:46:47 -0500 for this transaction: I sold to glacidea.

I sold a shaymin figure strap - they had posted a wants post looking for one. Fast payment! Fast communication!

Negative feedback from agkelikos on Thu, 26 Jun 2014 05:09:58 -0500: I bought from glacidea.

I really don't like to leave negatives but I can't wait any longer in this case. As other people have shared already, I paid for a custom shiny Greninja palm plush way back on Feb 24th. I asked for an update on April 11th and got nothing, and had to comment on her deviantART account just to get a response out of her.

April 18th she apologised for the delay as she was training for a new job. Delays happen, so I left it again for a while. May 28th, still hadn't gotten an update at all, no comment about if it had been started or pictures of even a pattern or half-finished plush. Considering she kept mentioning it was nearly finished or all done, I didn't really understand why it was so hard to show one picture of the plush...

By June 9th I noticed a lot of other people both on deviantART and the community becoming very frustrated at the lack of communication. Again, I asked for updates/pictures and again received an excuse and nothing. That's not to say that these things didn't happen but I felt it was very irresponsible of her to take on so many commissions and to continue to do so when the previous ones hadn't been finished or shipped yet. The lack of communication and proof of 'disappearing' messages that she'd supposedly sent was also suspicious.

http://pkmncollectors.livejournal.com/17449658.html this post pretty much sums up all the problems I've been having. She seemed to be making progress on the PKMNCollectors list but has slowed again and moved onto other plush. I still haven't seen a picture or received a message from her about the situation and cannot get my money back since the Paypal period has passed and she supposedly doesn't have the money anymore.

I'm very disappointed and will not be buying from this user again.

Negative feedback from poliwhirl on Wed, 18 Jun 2014 00:03:32 -0500: I bought from glacidea.

I commissioned two plushes (Frogadier/ Budew) in December (http://pkmncollectors.livejournal.com/16272916.html). My plushes were finished in February (not a big problem since I know commissions can take a while to process), but up to now (mid June), I still haven't received my plushes.

When I wrote to her in late March, she said she couldn't ship and wouldn't be able to ship my plushes until she got her paycheck, because she used up all the money. She had made new sales after that, so I assumed she will have money to ship stuffs.

I waited until early June, and this time I don't even hear a reply from her.
I ended up opening a post in the comm looking for her two days ago (16th June):
And she finally replied to my message shortly afterwards, asking for my address and email and said she would send me the proof of shipping. I then replied to her with my details and I sent another note about wanting to have my plushes shipped in bubble mailer (which I will pay her for, since I don't want mine to be shipped wrapped in plastic bags mentioned by other users).

I still haven't heard back from her yet even though she had posted to her tumblr/ replied to some other people.

I felt that communication is very poor and a lot of other people are having the same problem. I really don't want to leave a negative but she had been keeping my items for 4 months since she finished. I am too late for paypal dispute and I would still very much like to get the plushes, so I really hope they will arrive soon.

(20th August, 2014) Update: I finally received my plushes in the mail last Friday. I never get a shipping notice or any form of contact from her since I left my original feedback, but at least I got my plushes. They are very cute. However, I will still have to keep this a negative due to the total lack of communication and over 8 months of waiting time (2 months for them to finish the 2 plushes and 6 months for shipping).

Positive feedback from altair_420 on Sun, 15 Jun 2014 21:58:55 -0500: I bought from glacidea.

It took a lot longer than I hoped, but I got my item finally. Chikorita line zukan, and she included a bonus roselia line zukan. Thank you for sending this, I am changing the negative to positive. =)

Negative feedback from rahenna on Sat, 14 Jun 2014 17:37:22 -0500 for this transaction: I bought from glacidea.

I paid for a custom palm-sized shiny Snivy plush on Feb 24. On April 18, Glacidea posted comments to everyone apologizing for the delay and stating that plush would be finished by end of April/beginning of May. I waited until May 24, over a month later, to ask for an update. Glacidea responded on May 25 stating that the plush was finished and I would receive pictures the next day. Nothing was posted.

On May 29, I asked Glacidea to just mail the plush and send me a tracking number. No response. On June 5, I asked again for an update, with no response. I just posted another comment (on June 14) asking for a tracking number or a refund.

Glacidea has responded to others in the same post while ignoring my requests for an update. She has also been very active on Tumblr, so it is clear that she has internet access and is choosing to ignore me, for some reason. This lack of communication is unacceptable, especially since I'm being selectively ignored.

Of course, since so much time has passed, I am not able to obtain a refund through Paypal. There are several other comm members who paid for commissions at the same time, and after reading through all the comments on the post, it looks like no one has received anything from Glacidea - no plush and no refunds.

I would still like to have the plush, IF it is actually complete.

Negative feedback from bluehyaku on Mon, 9 Jun 2014 18:48:22 -0500 for this transaction: I bought from glacidea.

I commissioned a Delphox plush from this person way back in January 2014. They said it would take a little while, which was fine as I understand commissions can take some time.
After a month they said that they were working on it and would be shipped out soon. Roughly another month went by and they still hadn't finished my plush or sent me any update. After asking them I received pics of a half-finished plush.
Fast-forward to May and still nothing. I told them I wanted a refund as I was tired of waiting and they said that they would but later, citing different excuses as to why they couldn't send me a refund.
Even though they did offer me a free mini plush I do not think the time spent waiting or their slow/lack of responsiveness is worth it.
It's already June and all I've seen has been a half-finished plush from 2 months ago. I don't like leaving negative feedbacks but I am tired of dealing with them and can't get my money back as the window for Paypal disputes has long-since closed.

Negative feedback from bunnystrut on Sun, 8 Jun 2014 01:49:44 -0500 for this transaction: I bought from glacidea.

I really hate to do this but I am tired and appalled at this user.

I commissioned them for a shiny Sylveon palm plush on February 25th. I received no word on the status of it and on April 17th I decided to ask her about it. She said she was busy with a new job and having car issues but she was going to finish her plush on queue by the end of April/start of May.

Mid May came and nothing, no photos or communication. I asked her once again about the status and she said she had finished it and had sent me a message about it on my tumblr. I did not receive a thing but I said okay could she just let me know, and she showed me photos of a shiny Sylveon plush which I ASSUME was mine. She said she would ship it out in a week after a family party or something.

It is now June 8th and nothing, no word, no plush, nothing. She has also been EXTREMELY active on her tumblr where she has been posting plush she's been working on that has nothing to do with the ones on her queue. She has also been taking in NEW plush commissions. I also checked her Deviantart and she has been doing the same thing there.

I've also noticed this pattern with her with her other commissioners. This is my first negative I've ever left and I'm sorry to have to do it but I'm pretty fed up with the situation and I'm trying to get a refund from her, I can't do a paypal claim because the 45 days are way up.

Negative feedback from latias_latios_7 on Sat, 7 Jun 2014 13:39:29 -0500: I bought from glacidea.

Originally I bought a Caterpie custom plush from this user.

I'm very disappointed with the whole thing so far- she has not replied at all to my questions and requests, despite the fact that she is constantly active on other sites such as tumblr. I've spoken with moderators and other members and I followed their advise about opening a PayPal dispute before it's to late. So far she hasn't replied to my dispute either, so I'm hoping the negative will catch her attention.

I'd love to have my plush, but at this point I'll be happy as long as I have my money back. I'll consider changing this to a neutral depending on how the dispute turns out, and whether or not she will finally contact me about the situation.

Edit: Just an update- I've recieved my plush and am very happy with it. However, it took a lot of prying to get her to actually send proof pics and I'm almost positive that the only reason I got my plush was because I (unlike everyone else who commented on the post) was still in a position where I would be able to open a PayPal claim. Since I seem to be the only one who's plush actually arrived so far, I'm pretty sure that's the reason why :/

I'm going to leave this as a negative because although the plush is beautiful, the whole communication in this situation was appalling. It was one excuse after another and honestly despite the fact that I'd love another plush from this user because of how well-made and cute they are, it is 100% not worth it.

Positive feedback from ktmonkeyj on Fri, 9 May 2014 11:16:23 -0500: I bought from glacidea.

I bought the Cyndaquil line buildable figures, easy transaction and thank you for the extra cards!

Positive feedback from haybuddyy on Thu, 8 May 2014 10:42:20 -0500: I bought from glacidea.

bought a custom Furfrou plush and a slowpoke tail case. so cute! thanks!

Neutral feedback from atlantia_rai on Wed, 12 Feb 2014 15:16:03 -0600: I bought from glacidea.

I ordered a custom plush from her. Over all I'm happy with the plush. I am leaving a neutral because of the lack of communication. I asked if my plush was shipped and received no response. She posted several times on her Tumblr as well as her dA of others finished plush. I was hoping for a reply or anything. My plush was completed mid December, and I received it at the very end of January. Over all I was not happy with the experience, but since I am satisfied with the plush and unsatisfied with the service, I leave a neutral.

Neutral feedback from skdarkdragon on Fri, 27 Dec 2013 19:59:21 -0600 for this transaction: I bought from glacidea.

I hate to leave unhappy feedback, but I feel like the ordeal to get my custom Vulpix plush was too absurd not to. :\ No offense meant to Glacidea as a person, who was always polite, but this whole transaction really bothered me.

First off, I placed a request for a custom Vulpix Pokedoll as seen in this thread: http://pkmncollectors.livejournal.com/15110225.html?thread=496190033#t496190033

She said clearly that she would have all projects done by the end of June. She also agreed to make the doll similar to the photos I provided. I paid $108.00 on May 30th for the commission.

As you can see, the next contact is at the beginning of July, informing me of some troubles that would delay the project until the end of July. I said that was fine. At the beginning of August, no word from her, so I comment again asking for some progress pics.

I do not hear from her. So I PM her. She said it should be finished in a day or two. On September 25 (almost 2 months after the second promised delivery date) as seen on the original thread, she posted a picture of the finished product, which sadly looked very little like what I had commissioned. You can see the links for what I wanted in the original thread. This is what was made:


I told the artist that I was not very happy with the way it turned out, and that I'd really just like a refund. It looked virtually nothing like what I wanted, so I wasn't very confident that a remake would be much different. The artist told me she would do it over again, and I gave explicit details in what I wanted different. She offered me the original one she made as a freebie, but since it wasn't what I wanted, I thanked her and declined. She sold the doll for $40, which didn't really bother me, except that it made me feel like my commission wasn't really worth what I paid.


In October, she finished the re-do.


More like what I was looking for, but still very, very much different from my reference pictures. I just wanted to cut my losses at this point, and so I said that it was more like what I wanted and very cute. (Which it was, albeit, not what I was expecting when I commissioned her.) This was October. She confirmed my address, and I assumed I was going to be receiving it soon.

In November, I wrote that I had not received it. She said that she'd mailed some before a trip, but didn't know if mine had been among them.

Halfway through December, I messaged again I had not received. She said she'd mailed some out in November, and some the previous Friday. I did receive it pretty much right after that, so I think that it must have been the Friday.

Now, I understand that I asked for the plush to be remade, which took some time. But given the 2 month delay from the "delayed" promise date to actually receiving pictures of the original doll, and then over a month in between receiving pictures of the re-done doll and actually receiving it, and the fact that I feel like my commission was for something that I didn't end up receiving, I'm afraid the whole thing was just terribly frustrating and I probably would not commission again. The whole thing took 4 months (as opposed to the 1 promised) to see photos of the original plush, and over a month to receive the remade plush in the mail after it's completion.

Glacidea makes some very cute plush, and is a very nice person. But I just feel that in the future, she might benefit from some stronger communication, less unexplained shipping delays, and a more realistic promise for what one can expect from their commission.

Positive feedback from aburamechan on Wed, 18 Dec 2013 22:40:31 -0600: I bought from glacidea.

Commissioned a pumpkaboo plush. :D Very pleasant transaction, and great product!

Positive feedback from b4ckbone on Fri, 1 Nov 2013 11:01:23 -0500: I bought from glacidea.

I bought a custom Scizor keychain plush, It just arrived yesterday and is completely awesome. Takes a while to finish her mountain of commissions (100% understandable) and very worth the wait. :)
Will definitely order again!

Positive feedback from shuuichi_chan on Thu, 1 Aug 2013 13:37:40 -0500: I bought from glacidea.

Bought a custom plush of my OC, turned out beautifully. Thank you!

Neutral feedback from trynyti on Tue, 23 Apr 2013 15:04:52 -0500: I bought from glacidea.

Leaving a neutral just because this was a large purchase and it did take a while longer than I would have liked.

I ordered a custom sleepy Seel plush in December 2012, and it just arrived today despite her telling me it was pretty much finished at the end of January. She made a couple updates about shipping, and I got the impression mine had been shipped ages ago. (The date on the package said April 8th.)

However, I'm satisfied with the plush. I've wanted a custom from her for a couple years now, so this is a snuggly dream come true. Glacidea was also willing to work with a payment plan as well which was nice.

Positive feedback from superhero83 on Wed, 13 Feb 2013 18:44:07 -0600: I bought from glacidea.

Custom Chansey Pokedoll

The plush was really nicely made. The commission did take some time to be made and arrive but it was well worth it!

Fast shipping once finished and friendly.

I do recommend for commissions. =]

Positive feedback from zombiecarousel on Tue, 25 Sep 2012 04:39:57 -0500: I bought from glacidea.

I bought two Kids, Munna and Musharna. Both in great condition as stated, secure shipping, would purchase from this member again.

Thank you! :)

Positive feedback from smonda on Mon, 17 Sep 2012 19:41:36 -0500: I bought from glacidea.

Took a bit to get here but my Reuniclus zukan is in perfect condition. I'm very pleased to have it in my collection <3

Positive feedback from mawaru on Mon, 17 Sep 2012 16:09:28 -0500 for this transaction: I bought from glacidea.

Bought: Baby PKMN Clearfile + Politoed Sticker.

Very friendly, shipped it out quickly and packaged the items well (they were protected with a cardboard backing that prevented them from bending). Great transaction, thank you! c:

Positive feedback from joltzapvire on Sun, 26 Aug 2012 01:36:59 -0500: I bought from glacidea.

Custom kakuna pokedoll.. Sooo freaking amazing! Great details and quality :3
Wonderful, understanding, communicative seller. Would recommend :D

Positive feedback from eevee_trainer on Wed, 20 Jun 2012 18:30:38 -0500: I bought from glacidea.

I ordered a custom Ponyta Pokedoll from her and it is beautiful! Was completed in a very reasonable amount of time, and I couldn't be happier with it. Thanks again!

Positive feedback from skittyfan on Tue, 19 Jun 2012 00:36:46 -0500: I bought from glacidea.

Shipped in a timely manner, great communication, great item. Thank you!

Positive feedback from zorbo17 on Sat, 16 Jun 2012 10:48:50 -0500: I bought from glacidea.

I commissioned a bell plush from them, they were quick to answer my messages and very friendly. Would definitely commission again! 5/5

Positive feedback from sakenichi on Tue, 12 Jun 2012 03:07:12 -0500 for this transaction: I bought from glacidea.


Mew roller toy

Thank you so much for replacing my missing Mew! Super fast to ship! Excellent!

Positive feedback from shiningmew on Sat, 2 Jun 2012 16:48:46 -0500: I bought from glacidea.

Bought: Glaceon chou get

Fast shipping! Excellent seller, thank you!

Positive feedback from sorjei on Sat, 21 Apr 2012 12:34:49 -0500: I bought from glacidea.

Well packaged! Thank you for selling Karrablast to me <3!

Positive feedback from pyramidpower on Sun, 8 Apr 2012 13:20:44 -0500: I bought from glacidea.

Bought: Reuniclus Kid, Duosion Retsuden

(So sorry for the late feedback! I don't know how time passed so quickly. ;;)

Seller was very friendly, shipped out quickly, and was pleasant to deal with. Items were in good condition and arrived safely.

Positive feedback from eeveelutiongirl on Thu, 5 Apr 2012 22:43:46 -0500: I bought from glacidea.

Bought: Eevee, Vaporeon and Jolteon stickers.

Items arrived swiftly and well packaged.
Would love to deal with this seller anytime.

Positive feedback from lone_enigma on Mon, 2 Apr 2012 14:45:10 -0500: I bought from glacidea.

I purchased one Magneton kid, an Arceus figure and one adorable, light-up Pikachu. Items were received rather quickly! Thank you much!


Positive feedback from growly on Sun, 1 Apr 2012 11:09:30 -0500 for this transaction: I bought from glacidea.

Cards arrived within a reasonable amount of time and were in good shape. Thanks!

Positive feedback from nasija on Mon, 26 Mar 2012 06:40:14 -0500: I bought from glacidea.

galvantula kid, giant oshawott card and a pan sticker

Very friendly and easy to deal with! Thanks a lot :D

Positive feedback from chaos_21 on Fri, 23 Mar 2012 21:19:15 -0500: I bought from glacidea.

Turtwig line zukan :D Awesome seller! Great communication! Fast shipping! Love the zukan! Will gladly purchase from again! Cheers!!

Positive feedback from rhys107 on Fri, 23 Mar 2012 16:18:20 -0500: I bought from glacidea.

[Stickers and figures]

Thanks, nice items.

Positive feedback from spasjoltik on Wed, 21 Mar 2012 17:09:58 -0500: I bought from glacidea.

Items: 2x Galvantula TCG, 1x Joltik TCG and a custom Larvesta Charm

Friendly seller! Shipped Well! Really happy with my items =] Thankyou!!!

Positive feedback from fiztheancient on Sat, 17 Mar 2012 15:53:14 -0500: I bought from glacidea.

Bought: Bento Eraser

Easy transaction. thank you!

Positive feedback from havvaiibabe on Mon, 27 Feb 2012 19:47:15 -0600: I bought from glacidea.

-Eevee 1:1 Scale Plush


Thanks so much. You have seriously made my B-day. (:

Positive feedback from barking_cat29 on Mon, 13 Feb 2012 22:10:26 -0600: I bought from glacidea.

I bought some awesome cute stickers from the seller and a book. They were all in excellent condition even though the book is pretty old =] Thank you very much!!

Positive feedback from sui_kune on Fri, 13 Jan 2012 21:38:30 -0600: I bought from glacidea.

Very polite and prompt, item arrived fast and in great condition! Recommended seller! A+++

Positive feedback from noksum on Fri, 13 Jan 2012 12:23:12 -0600: I bought from glacidea.

Items I bought: Pokemon Colosseum and Pokemon XD: Gale of Darkness.

Nice seller, the items were packaged well and shipped quickly. Thank you! <3

Positive feedback from acciolucius on Thu, 12 Jan 2012 15:14:11 -0600: I bought from glacidea.

Item: Servine PC plush.

Shipped and arrived super quickly. ^_^

Positive feedback from epicaz on Wed, 4 Jan 2012 16:44:12 -0600: I bought from glacidea.

Bought: Pokecenter Emolga plush

The item arrived quickly and the seller was very kind during the transaction :)

Positive feedback from rainbow_gemini on Tue, 3 Jan 2012 20:36:23 -0600 for this transaction: I bought from glacidea.

I bought a Zekrom figure and a Reshiram figure from glacidea.

She was very friendly, very honest, and shipped out the figures fast. The figures were exactly as they looked in the pictures she provided. Would love to work with her again!

Neutral feedback from feedback_king_n on Sun, 1 Jan 2012 09:36:11 -0600: I bought from glacidea.

[originally left by __sasami__ on 2011-03-16]

I paid for my plush over a year ago (Jan or Feb of 2010), no update so far. I'm not too concerned, honestly, since she seems to be a reliable person. I don't think she's going to run with my money. But an update would still be nice and she hasn't responded to me, either :(

Neutral feedback from feedback_king_n on Sun, 1 Jan 2012 09:35:17 -0600: I bought from glacidea.

[originally left by whitecygnet on 2011-03-16]

I'm a little concerned about my commission from Glacidea. I paid well over a few months ago but lost the original PM; I still have some "Hey, can I get an update" PMs in my inbox from 14+ weeks ago. I've PMed her and commented now, and this is not necessarily a negative yet, but I am a bit wary of the fact that she has taken on more commissions and auction slots before finishing my product...
I just found the Paypal recepit for it, I paid September 28 and it is still not completed. :/

Negative feedback from feedback_king_n on Sun, 1 Jan 2012 09:33:56 -0600: I bought from glacidea.

[originally left by winterjellybean on 2011-03-24]

I won her rush plush action she held in July 2010 for a mint Pokedoll styled plush with hang tag and tush tag. She originally, in the auction info, explained the plush would be done in 20-30 days - Nightmare-chan2 had told her about how I needed the plush for a convention at the beginning of September and she assured me it would be done before the convention as the rush plush was guaranteed to be finished and in my hands a few weeks before the convention. But when I won and asked for a Reshiram with custom colors (burgundy eyes), she told me it would only take her 10-20 days to make my plush since she had already made one and still had the pattern. 22 days later I send her massage asking her for an update since I had hadn't heard from her since I paid for it and the time I was promised was already past due. She explains she had an unexpected problem come up in her personal life and apologized profusely for not getting in touch with me. She assures me she will show me Reshiram's progress so far the next day. She also assures me she will be sending freebies for taking so long. To this day I have not received any freebies from her. A week later I send her another message asking her why I haven't received any progress pictures from her like she promised. She explains she was in the process of moving and had packed away her camera and her internet was not working so she couldn't get a hold of me. She again promises she will show me pictures the next day. At this point it was reaching the 30 day mark, she once again apologizes and finally shows me progress pictures. Reshiram wasn't even close to being completed, but she promised he would be finished shortly. Another week later I hear nothing from her so I send her another message explaining I am wearing thin on patience and tired of not hearing form her. She explains to me that this plush was a lot more difficult then she had originally thought, even though she had already made one. She provides me with another picture and he is still not done, but promises me he will be done in a few hours and will show me finished pictures in the morning after she sends him out. A day later I again have to send her another message asking what happened. She informs me he was sent out and finally shows me pictures of him finished. I finally received him in the mail just a couple days before my convention, putting the counter at 41 days after her rush plush auction ended. I received him falling apart and bursting at his seams. He was falling apart so bad I had to fix him myself. I couldn't even show him around my convention for he was too fragile and about to fall apart. She had also promised to send him with a 50% off coupon for one of her plushes if I ever commissioned her again, but I received no such thing and as I said before I had not received any promised freebies either.

At the time I was just thankful this frustrating experience was finally over and done with, but seeing these negatives come up I thought I should put up my own experience for everyone to see as a warning. This was the most frustrating experiences I have ever had with an artist and to this day I am a bit disappointed I spent $310 on that Reshiram that is falling apart. I understand personal problems come up, but there was a long list of excuses and convenient problems.

There were so many promises never met, there was so much money spent for a disappointing commission that I fixed myself, and the only thing I truly liked about it was the pokedoll tag made promptly by another artist (Irene) who kept more communication with me then the actual plush maker herself.

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