without_reason has 11 positive feedback, 1 neutral feedback and 0 negative feedback, for an overall percentage of 91% positive feedback.
Feedback you've left is highlighted.
viewing all |
positive only |
neutral only |
Positive feedback from chaos_21 on Thu, 11 Dec 2014 21:20:48 -0600: I bought from without_reason.
A Happy Party time Vee towel from their shop :D Excellent seller! Super fast shipping! Will definitely buy from again! Cheers & thx!! (permalink)
Positive feedback from demizeh on Wed, 22 Jan 2014 10:01:32 -0600: I bought from without_reason.
Bought a shinx plush and luxio kid from their site. Items arrived quickly and were packaged well. They even added a little luxray sticker.
Neutral feedback from o_0digitizdx_x on Sun, 12 Jan 2014 02:19:29 -0600 for this transaction: I bought from without_reason.
As an international seller, I'm sure they are a great seller. Items were packaged very well, and arrived safely. But here was my situation, that I wish was more pleasant.
without_reason quoted for international Canadian shipping of $10 on their website, but instead without_reason shipped US domestic shipping rates. I paid TRIPLE for domestic shipping in this case. They gave a refund, but only after I initiated contact. without_reason's reply was not quick, but still in a reasonable time frame. Thus, I am not feeling grateful for speedy shipping because I was misquoted.
They refunded $3 CAD. However, this means I still paid over DOUBLE for domestic shipping.
Out of politeness, I accepted their offer without requesting a more reflective offer due to their "personal hardship," and then I returned my thoughts to them. Seller replies with I should have mentioned about a reflective offer before accepting a less than $3 refund. (But, I already requested without_reason to refund a reflective amount in the first PM).
You see... The seller uses personal hardship to remediate their small refund, which I believe is unprofessional,and makes requesting a refund uncomfortable. It is understandable to explain personal hardship to excuse a delay in responses, but it felt like I HAD to empathize with their response to me. This made it similar to guilt-tripping a buyer who requests a refund, which is inexcusable. And then blaming that the buyer is at fault for not "mentioning it earlier."
I was hoping the seller would choose to make the transaction a more positive experience, but in this case, asking for a refund to "reflect the actual shipping method used" is like asking this seller to "forfeit" money, as they wrote in their last PM.
without_reason has not responded since my last PM about 3 weeks ago. And using the holidays as an excuse for a delay in response is unacceptable.
Advice to without_reason: Stay in contact with your buyers if there are changes in the transaction and keep them up-to-date. This would avoid refund requests. Also, stay true to your word and quotes. Shortcuts and fast-money lead to situations like this. If it were your friend or family member, surely you would notify them ahead of time of changes. Customers should be treated with the same respect. A simple "I will get back to you after the holidays, please understand" would be a courteous message for your future contacts and sales. And, please, use this as contructive criticism.
Advice to buyers: You could buy here, and you'll get your items. But if something happens, I'm not confident you'll get the best solution.
Positive feedback from tryndamere on Mon, 23 Dec 2013 15:48:53 -0600 for this transaction: I sold to without_reason.
Sold a Shiny Magikarp Plush and a Chikorita Pokedoll to them.
Fast payment. Perfect and easy transaction. Welcome back to my sales anytime. Thanks a lot!
Positive feedback from zukanhunter on Sat, 12 Oct 2013 04:53:36 -0500: I bought from without_reason.
I bought two zukans (Mamoswine and Cranidos line). The price was reasonable, and the items arrived quickly and well packaged. Thanks! (permalink)
Positive feedback from chaos_21 on Thu, 10 Oct 2013 19:35:41 -0500: I bought from without_reason.
A Pokemon time Charmander sticker decal and notebook from their shop :D Great seller as always!! Super fast shipping! Excellent communication! Couldn't be happier! Cheers & thx!!! (permalink)
Positive feedback from xaskax on Tue, 8 Oct 2013 22:45:42 -0500: I bought from without_reason.
Bought a Cherrim Pokedoll from them through their shop electricsheepfactory. Super nice seller :) The plush arrived in perfect conditions, thank you so much!~ (permalink)
Positive feedback from legendaryluna on Thu, 3 Oct 2013 18:30:36 -0500: I sold to without_reason.
Sold a eeveelution blanket :D!! Paid super quick! Welcome back anytime :D!!!!! (permalink)
Positive feedback from purpleghost9 on Mon, 30 Sep 2013 02:17:41 -0500: I bought from without_reason.
I bought Misdreavus Pokemon Time charm. It arrived very fast and well packaged. Thank you so much! (permalink)
Positive feedback from mastershambler on Sat, 28 Sep 2013 20:19:45 -0500: I traded with without_reason.
We traded some kids and flats! They included a bonus Veunusaur sticker as well! Very friendly and easy to do business with, Highly recommended!~ (permalink)
Positive feedback from riolu on Mon, 23 Sep 2013 15:50:46 -0500: I bought from without_reason.
Lucario clearfiles and Yokohama Cloth.
Very friendly seller. Great communication. Items arrived quite quickly. A+
Positive feedback from chromapika on Thu, 12 Sep 2013 06:11:52 -0500: I sold to without_reason.
Paid very quickly, thank you :3 Hope you'll like your 6 Shiny Collection cards o/ (permalink)